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Queen City Knives Warranty Information
The Queen Cutlery and Knives Limited Lifetime Warranty
Every Queen Cutlery and Knives product is warranted to be free of defects in material and workmanship for the life of the owner. Queen Cutlery and Knives will repair or replace with a new item (at their option) any Queen Cutlery and Knives product that is defective.
Since Queen Cutlery and KnivesQueen Cutlery and Knives will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, Queen Cutlery and Knives will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
Queen Cutlery and Knives does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your Queen Cutlery and Knives product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.