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ITW Warranty Information
The ITW Limited Lifetime Warranty
Every ITW product is warranted to be free of defects in material and workmanship for the life of the owner. ITW will repair or replace with a new item (at their option) any ITW product that is defective.
Since ITWITW will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, ITW will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
ITW does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your ITW product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.