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Otis Cleaning Systems Warranty Information
The Otis Cleaning Systems Limited Lifetime Warranty
Every Otis Cleaning Systems product is warranted to be free of defects in material and workmanship for the life of the owner. Otis Cleaning Systems will repair or replace with a new item (at their option) any Otis Cleaning Systems product that is defective.
Since Otis Cleaning SystemsOtis Cleaning Systems will return the original item without a replacement. Some products cannot be repaired depending on the limited availability of parts. In these situations, Otis Cleaning Systems will furnish a currently manufactured item that most closely matches the item sent in for repair.
Defects and repairs not covered under warranty:
Otis Cleaning Systems does not warrant its products against normal wear or misuse. Products are not intended to be used as hammers, chisels, pry bars, or screwdrivers. If your knife or other item was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Contact Knife Country USA for more information about your warranty.
If you have a warranty issue or questions about the condition of your Otis Cleaning Systems product, please contact us and we will advise you on how best to proceed with submitting your warranty claim to the manufacturer.
Visit Otis Cleaning Systems website for warranty information